Livermore Auto Repair

5

We have been using Machado's for our fleet of trucks and vans for over 5 years now. As well as we have starting bringing our personal vehicles now. We get great service and attention from the shop and staff. Very Honest!! When diagnosing, they have been spot on. Highly recommend this shop for all your vehicle needs.

5

Tom and his Team are AMAZING!!! Always a great experience, knowing they took the time and care to make sure my vehicle is safe and operating at its best! Highy recommend Machado's Auto Care!!!

5

Best service in town and quite a supportive environment for customers !!!

5

I always get excellent service that I can trust. I always refer friends and family to Machado's.

5

As usual, my wife received outstanding service from Machado's Auto Care. They were prompt, highly courteous and very professional. We highly recommend them.

5

(Translated by Google) Very grateful for this workshop. They treated me excellently. (Original) Muy agradecido con este taller.. me atendieron excelente..

1

Unethical! My daughter took her truck to Machado’s because she had an issue with the fan. After “assessment”, the mechanic at Machado’s called her and told her it was a thermostat malfunction and it would cost $2000 to fix and she better not drive it because it’s dangerous. Luckily she called a friend who immediately told her NO! A thermostat is probably $50 and can easily be installed. Go pick up the truck! We took it to another local mechanic down the street and all that was needed was the code needed to reset. They didn’t even charge her! The mechanic at Machado’s dishonesty is just shameful! And trying to take advantage of a young lady is despicable! You’d think in this day and age, the cliche mechanic taking advantage of a female in distress was long gone….but clearly it still exits. Very sad and very disappointing. I do not recommend this place of business….ESPECIALLY TO WOMEN!

5

Always a great experience.

5

Great service on complicated job. As always

1

I am deeply frustrated and disappointed with the service I received from Machado's. I cannot express how let down I am by their incompetence. I brought my vehicle in with an explanation of the issues I was experiencing and even pointed out where to look. However, it seems like they completely ignored my concerns. The lack of attention to detail and the complete disregard for my input is unacceptable. It's clear that they are either grossly inept or just don't care about their customers. I strongly advise against using this mechanic's services. Their incompetence and indifference to their customers' needs have left me not only with a poorly serviced vehicle but also with a sense of anger and frustration that I wouldn't wish on anyone else. Avoid this mechanic at all costs; they are an absolute nightmare to deal with.

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