Highest Recommendation possible ! EXCELLENT service!!!!! While visiting Livermore, I came out to a dead car battery one morning. AAA jump started my car at the hotel & advised my battery was totally dead & referred me to Machados just down the street. I figured I would have to wait for a couple of hours since no appt and arriving at their shop at 10:00AM. Drove up, saw that their shop was full with cars up on lifts and my heart sank. Wrong!!!. A gentlemen, Tom, greeted me as I walked up to their office, asked the problem, had me drive my car immediately onto the shop floor. First, he tested the battery, then confirmed it needed replacement (it was 7y/o!!) I did not have my computer code but Tom was able to switch out the battery without my radio being disabled. While Tom was changing out the battery, I was in the office as Arny processed the payment. These gentlemen had me out of their shop and on my way within 30 minutes. Great professional service!!! They were very friendly, inquired as to my planned activities while visiting Livermore and then they gave me some local winery tips and told me of some hiking trails, I didn't know about!! I learned that Tom was the owner and Arny his longtime friend and partner. These gentlemen are the BEST. Excellent professional service, courtesy, friendly and the shop and office were clean, clean, clean. They most definitely went the Extra Mile for me!!!